My work is a grey area in which I have to take black-and-white decisions
A foreign national who applies for asylum in the Netherlands can tell their story in different interviews. One of the interview and decision-making staff members sitting on the other side of the table is Carla, a senior staff member at the IND. ‘Each day, I reflect on how much impact my decisions have on the applicants’ lives. That is why it’s important that every decision is taken very carefully.’