The story of Mannine, interview and decision officer
'The IND is not a rubber-stamping machine' For decades, asylum has been the subject of much debate, writing and discussion. Maninne wanted to…
Stories about our work
The stories
The story of Murelle, Intervention Team coordinator
‘We deal with any nuisance as quickly as possible’ No other topic stirs up as much emotion as migration – from big newspapers headlines to kitchen…
The story of The story of Lisa, review intern
‘I get to the bottom of cases here’ What is it like to do an internship at the IND? Lisa calls it a great learning experience and is…
The story of Annelies, Employee Representation Adviser
'I'm right at the heart of the organisation' After a long meeting, Annelies usually goes back to her laptop. As the dust settles from all the…
The story of Diederick, corporate lawyer
‘We are the legal conscience of the IND’ Anyone who thinks the IND begins and ends with decision-making staff members is only seeing half…
The story of Evelien, staff adviser Human Resources (HR)
'Healthy and happy staff' When Evelien joined the IND in 2016, she only planned to spend two years here to gain experience.…
The story of Sijmen, cal centre agent
‘A single conversation can change someone’s day, week, or even their life’ Anyone who contacts the IND with questions about an application, a residence permit, or…
The story of Marco, information analyst
‘I translate wishes into practical solutions’ Marco initially started working at the IND as a self-employed person, but he quickly felt at home…
The story of Frank, relationship manager
‘Good relationships make difficult work a lot more pleasant’ Frank has been with the Immigration and Naturalisation Service (IND) for 25 years. Although he…