‘Right is right and wrong is wrong: whatever the systems say must be correct’ Thamara is a real administrative jack-of-all-trades who has been getting around the IND for 25…
‘I want to care for staff members so that they can care for clients’ The IND recently officially established its own academy. Co-worker and faculty coordinator Martje…
‘Offering applicants better desk service: that is my job’ Mellanie exchanged the dance world for the IND. She has already worked for nine months as senior…
‘Co-workers who can do their work quickly and carefully: that gives me a good feeling’ In 2022 the IND received more than 20,000 postal items a week at the Digital Registration and…
‘Whatever my decision may be, I help people to take the next step in their lives’ Sharon is an interview and decision-making staff member at the Family Reunification department (in…
‘Applicants who can rely on us: that is what I want to work for’ Linda is an implementation coordinator. She forms the link between changing migration policy and…