Contact with IND
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Telephone
You can call the IND on Monday to Friday from 9:00 to 17:00.
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Contact form
Use the contact form to ask a general question.
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Post
Find our postal addresses.
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IND desks and locations
Here you can find the addresses and opening times of IND desks and locations.
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Send documents
Read more on how to submit addional documents.
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Overview public holidays
See on which public holidays we are closed.
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Social media
You can find the IND on X, Facebook, LinkedIn and YouTube.
Reports and requests
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Complaints
Do you have a complaint about the IND? Let us know.
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Report fraud or abuse
Report fraud, abuse or provide us with other confidential information? Use the fraud signal form.
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IND late with decision
Has the statutory decision term of your application passed? Send a notice of default.
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Report an integrity case
Do you suspect that an IND staff member is acting without integrity? Or have you experienced undesirable behaviour? Report this to our Integrity Office.
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Request for documents or information
You can view documents from your IND file or request a return of an original document that is at the IND.
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Making audio recordings
Find out more about making audio recordings.
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Open Government Act (Woo)
Do you want the IND to disclose certain information? Submit a Woo request.
