Frequently asked questions

On this page, you will find over 50 questions. Click on one of the topics to find your question quickly.

Frequently asked questions

Show details Hide details
  • What are the advantages of becoming a Dutch citizen?

  • My application has been rejected. Can I get a refund of the application fee?

  • My application for naturalisation is still pending. Am I allowed to move abroad?

  • Why can I not log in with my DigiD?

  • The button ‘Next’ does not work. What should I do?

  • I see a question on a topic, but I do not understand it. Where can I find an explanation?

  • In the ICT-Directive, what is meant by a group of undertakings?

  • Does a network organisation fall within the scope of the ICT Directive?

  • Do charity organisations or non-profit organisations fall within the scope of the ICT Directive?

  • What are the definitions of manager, specialist and trainee in the ICT Directive?

  • What is the difference between an apprentice and a trainee within the meaning of the Directive?

  • We already have a company registered in the Trade Register of the Dutch Chamber of Commerce, but our start-up deals only with one of the products of that company. Do we need to register a new company for our start-up?

  • Our start-up company participated in an accelerator programme last year. We would like to apply for a start-up permit for a third person at the same company. Is this possible?

  • Does the facilitator for a start-up have the same obligations as a sponsor (referent)?

  • Do I have to show that I have sufficient income when I apply for the orientation year?

  • How can I see if I have a master’s degree on the basis of an Erasmus Mundus Masters Course or an Erasmus Mundus Joint Master (Degree)?

  • Can I apply for a residence permit for orientation year with a foreign bachelor's degree?

  • In the last 3 years I have worked as a scientific researcher with a residence permit for highly skilled migrant. Can I apply for a residence permit for orientation year?

  • What are the advantages of the orientation year?

  • I have found a job as a highly skilled migrant during the orientation year. Does my employer have to apply for a new residence permit for me immediately?

  • Can I work in other Schengen member states with a Dutch residence permit?

  • Can my spouse, partner or minor child stay with me during the orientation year?

  • What is the V-number?

  • Can I stay in the Netherlands during my mvv procedure?

  • How long may I stay outside the Netherlands with my valid residence permit?

  • I need a payment reference, but I lost the letter. What should I do?

  • Can I make an arrangement to pay the fees in installments?

  • Can I live and work in the Netherlands if I have a residence permit in another EU country?

  • Can I pay the fees by bank transfer from a foreign bank to the IND?

  • What do I have to do as an employee if I go to work for a different employer?

  • What is the difference between a residence permit for research (Directive (EU) 2016/801) and a residence permit as researcher (highly skilled migrant)?

  • Can I work with an expired permanent residence permit?

  • What is a sponsorship declaration? And what does signing it mean for me?

  • How long is my signed proof of sponsorship/accommodation valid for?

  • Can I sponsor more than one person?

  • I'm listed in the Personal Records Database (BRP) with nationality Unkown. Do I have to renounce my nationality?

  • I have an error message 'This service is not available for use'. What should I do?

  • Can I apply online to extend my minor child's residence permit?

  • I want to upload more files than is allowed. Is this possible?

  • Why can I not upload a photo card?

  • I have paid but I get the message ‘submission unsuccessful’. What should I do?

  • I have submitted and paid for the same application twice. What should I do?

  • How do I save my application before I submit it?

  • I want to continue with my saved online application. Where can I find it?

  • I want to upload files. How can I do this?

  • Why can't I open a saved application?

  • Am I allowed to bring a second spouse to the Netherlands?

  • Can I bring my adult child to the Netherlands?