Your residence document has been stolen or lost. Foreign national's document is another name for residence document. This also includes a Foreign Nationals Identity Document (Type W and W2). You first go to the police to report the theft/loss. Clearly indicate that you are reporting the theft or loss of a foreign national's document issued by the IND. The police will give you a certified copy of the official report. When you send the application to replace the residence document, you enclose a copy of the official report.
Has your residence document been stolen or lost during a stay abroad? You then, also, first go to the police to report the theft/loss. The report has to be drawn up in Dutch, English, French or German. Is this not the case? The report then has to be translated by a translator certified by a Dutch court.
When you send the application to replace the residence document, you enclose a copy of the official report. Or, you enclose a printout of the digital application.
Without having a residence document, you may need a visa to travel back to the Netherlands. Please contact the Dutch representation in the country you are staying.
Did you report the theft/loss to the police? This makes the residence document permanently invalid. You then always have to apply for replacement. Even when you find the residence document again, you can no longer use it. You must hand in this residence document to the IND. You can do this at an IND Desk. For example, when you collect the replacement residence document. Or, you can send the document, that you found again, to the following address:
IND Bureau Documenten
P.O. Box 7025
8007 HA Zwolle
You can submit this application online. For the online application you need:
[DigiD with sms code]
You can start the online application by clicking the button Apply online.
Your residence document is damaged in such a way that you can no longer use it as a valid identity document. You enclose a copy of the front and back of the damaged residence document with the application to replace the residence document. You have to hand in the damaged document when you collect the new residence document.
Your residence document has the wrong information on it. For example, a wrong or old name, date of birth, place of birth or nationality.
The IND uses the information from the Municipal Personal Records Database (BRP). Therefore first contact your municipality. They will check if your personal details are entered correctly in the BRP. If your personal details in the BRP are not correct, then these have to be changed first. Only then can you ask the IND to replace your residence document.
You have built-up employment rights and you are now allowed to work without a TWV. You can apply for a new residence document with the following employment rights: Work allowed free from restrictions, TWV not required. You do not have to pay for this application.
Is your residence permit valid for less than 1 month? Then you can apply for an extension. You can use application form number 7016. Write on the form that you wish to have the labour market notification "arbeid vrij toegestaan" (work freely permitted) on your new residence permit."
Is your residence document damaged or does it contain incorrect details? Do you want to change your employment rights? Apply for replacement of your residence document. This also applies to a Foreign Nationals Identity Document (Type W and W2). You can submit this application online. For the online application you need:
You can start the online application by clicking the button Apply online.
Is your residence permit not valid for at least 3 more months? Please use the written application. You can find this form on this page. Please scroll down.
This application costs normally € 142. Find out in which situations you pay less on the page Fees: costs of an application.
Are you replacing your residence document because you have the right on another labour market notification? You do not have to pay for the application.
You apply for the residence permit to the IND yourself. Use the application form. You can find the form at the bottom of this page. You send the application form together with the required documents to the IND by post.
You pay for the application upon collecting the residence document.
You do not have a passport and you cannot get one? Maybe you can get a Foreign National's Identity Document.
After your application has been received, the IND sends you a confirmation letter. The confirmation letter indicates the date on which the IND received your application. It also states the period within which the IND has to assess your application. This is the called the decision period.
The IND will first check to see if your application is complete and that you have paid the fees. Are any documents missing, or is something incorrect? If so, the IND will send you a letter with a request to rectify the omission. This letter lists the documents that still need to be sent. Send the documents requested to the IND before the date specified.
Follow your application in My IND. Did you register with the Message Box (Berichtenbox) for mail from IND? And did you enter you e-mail address? Than you will receive an e-mail from the Berichtenbox when you have new mail from IND.
The IND checks whether you meet all the conditions. The IND tries to make a decision within 8 weeks.
If you do not meet the conditions,you will not get a new residence permit. This decision is given in the formal decision. The IND will send the decision by post. You can apply for a review of this decision.
If you meet all the conditions,you will get a new residence permit. The IND will send you a letter indicating when you can collect the residence permit.
Use this form to replace your temporary or permanent residence permit when damaged, lost, stolen or when your personal details changed. You can also use this form to replace your document verification to EU community law or long term resident EU.
The application form lists the documents that you have to enclose with the application.
You have to have official foreign documents legalised and translated into Dutch, English, French or German.
How to send documents to the IND:
This application costs € 142.
Sometimes other costs apply.
The IND aims to have the residence permit ready for you within 2 weeks after the positive decision. You receive a letter when you can collect the residence permit. For this, you have to make an appointment online at the IND desk stated in the letter. Keep in mind that it is not always possible to visit an IND desk at short notice. Therefore, please schedule an appointment in time.
Are you younger than 18 years? You can then only collect your residence permit together with your parent(s) or legal representative(s).
You pay the costs for the application at the IND Desk. You also hand in your old residence permit (except when it was stolen or lost).
Check to see if the information on the residence permit is correct while you are still at the IND desk. If something is incorrect, inform the IND staff member at once.
The replacement residence document usually has the same end date as the original residence document.
Was the original residence document valid for less than 1 month? You will not get a new residence document, but a formal decision. This letter states your right of residence and the end date of your right of residence in the Netherlands.
The back of your residence document has the same employment rights as were listed on your original document. This is not the case when you asked for a replacement to have the employment rights changed.
How do I complete an online application in case of damage or incorrect personal details?
A TWV is a work permit. The employer applies for a TWV with UWV (Netherlands Employees Insurance Agency). UWV examines among other things if there is no employee with the Dutch, EU/EEA or Swiss nationality that is qualified for the job.
Nowadays you can arrange many things yourself on government websites. With DigiD you log in to your personal account on government websites. Your DigiD consists of a username and password that you both choose yourself. Don't have a DigiD yet? Request this on www.digid.nl.
To apply for a residence permit online you need to have a DigiD with SMS code. After logging in with your DigiD you will receive an SMS with a code. You will have to fill out this code as well to get access to the online application forms.
Do you have a DigiD but no SMS code verification? Please go to Mijn DigiD and log in. Choose 'Extra sms-controle aanvragen' and enter your mobile phone number. Within 5 days you receive a letter with an activation code. Activate the sms control functionality on the website of DigiD with this activation code.