Stories about our work

The story of The story of Lisa, review intern

‘I get to the bottom of cases here’ What is it like to do an internship at the IND? Lisa calls it a great learning experience and is…

The story of Annelies, Employee Representation Adviser

'I'm right at the heart of the organisation' After a long meeting, Annelies usually goes back to her laptop. As the dust settles from all the…

The story of Diederick, corporate lawyer

‘We are the legal conscience of the IND’ Anyone who thinks the IND begins and ends with decision-making staff members is only seeing half…

The story of Evelien, staff adviser Human Resources (HR)

'Healthy and happy staff' When Evelien joined the IND in 2016, she only planned to spend two years here to gain experience.…

The story of Sijmen, cal centre agent

‘A single conversation can change someone’s day, week, or even their life’ Anyone who contacts the IND with questions about an application, a residence permit, or…

The story of Marco, information analyst

‘I translate wishes into practical solutions’ Marco initially started working at the IND as a self-employed person, but he quickly felt at home…

The story of Frank, relationship manager

‘Good relationships make difficult work a lot more pleasant’ Frank has been with the Immigration and Naturalisation Service (IND) for 25 years. Although he…

The story of Kiki, medewerker ondersteuningsteam

‘It’s not just paperwork: behind every case there’s a person’ If you talk to Kiki, you won’t hear wild stories about courtroom drama or media storms. Her work…

The story of Samira, policy researcher

‘My research makes the IND more effective’ Samira joined the IND seven years ago. Not because working at the IND had been her childhood dream…