Ukraine: appointment to collect proof of residency

Are you in the Netherlands with your partner or children? Then please make 1 appointment for up to 6 family members. You cannot make an appointment for someone who is not part of your family. 

Bring your children to the appointment

Always take your children with you to your appointment at the IND. Children under the age of 14 will not receive proof of residency. But, the IND must register if they fall under the directive. Children fall under the directive if a parent falls under the directive.

Children under 12 years are required to collect their document together with a parent or legal representative.

Пояснення «Записатися на прийом» українською

Пояснение «Записаться на прием» на русском языках  

Collect proof yourself or authorise someone

Collect the proof of residency yourself. Only if you cannot collect it because of your health, someone else can collect it for you. You have to authorise this person. 

Documents

Bring these documents with you to the appointment:

• Your citizen service number (in Dutch: BSN). You received this number when you registered with the municipality.
• A valid passport, identity card or statement from the Ukrainian embassy.
• Do you have children without proof of identity who are not included in your passport? Then bring their certificate of birth.
• Evidence showing that you lived in Ukraine and when. Such as a rental contract or purchase contract of your house. Or, for example, evidence that allows you to show that you have been to a doctor in Ukraine.
• Proof that shows when you left Ukraine and since when you are staying in the Netherlands. For example, a residence permit, visa or stamps in your passport. Or tickets from your plane, train or bus to the Netherlands. Or other proof that shows since when you have been in the Netherlands. After you left Ukraine, did you temporarily stay in other countries before coming to the Netherlands? Bring proof that shows where you have been and during what period.
• Do you want to receive temporary protection as a partner of someone who falls under the directive? Then take your marriage certificate with you. Are you not married? Then you must be able to provide documents to show that you have a long-term relationship that is comparable to a marriage. And that you lived with your partner inside or outside Ukraine.
• Are you not Ukrainian? Bring a Ukrainian residence permit that was valid on 23 February 2022.
• Has your previous proof of residency been lost or stolen? Bring the official report from the police.
• The appointment code. You will see this code when you have made the appointment. And in the e-mail confirming your appointment. You can use this code only once. 

Completing asylum application and antecedents certificate

You must fill in 2 IND forms during your appointment at the IND. At the location there are translations of both forms in Ukrainian, Russian and English. There are also staff members (hosts) who can help you fill in these forms. They speak Ukrainian, Russian or English. 

Asylum application

Your application for residence under the directive officially starts when you register at your local council. However, you must sign an application form at the IND. This form is called an M35H and it is the official asylum application. It applies to everyone aged 15 and over. Are your children aged under 15? Then they must be included on your application form. 

If you come under the Temporary Protection Directive, your rights are different to those under the standard asylum application. You may work in the Netherlands immediately. The IND will not assess your asylum application as long as you are covered by the directive. This means that you will not have interviews or receive a decision on your application.  

Antecedents certificate

Everyone aged 12 and over must also fill in an antecedents certificate. On this certificate, you state whether you have ever committed a punishable offence or crime. You must also sign the form. 

IND checks details

During your appointment, an IND staff member will check:

• your registration with the local council
• your appointment code
• your documents
• whether you come under the Temporary Protection Directive 

Sticker or card (O-document)

Everyone aged 14 or over who meets the requirements for temporary protection will be given a proof of residency. This is a sticker in the passport or on a separate piece of paper. Or a card (O-document). Children under the age of 14 do not need a proof of residency to live in the Netherlands.

Sometimes you will not be given a sticker, but a card. In that case, an IND staff member will then take a photo of you at the pickup location. You will receive the card later, because first we have to make it for you. Read when you can collect your card on the page Ukraine: collect your card (O-document).

Your rights are the same whether you receive a sticker or card. These rights are the same for everyone. 

When you will receive a sticker in your passport

• You are a Ukrainian woman aged 14 or over. 
• You are a Ukrainian man aged 60 or over.
• You are a Ukrainian boy aged 14 to 17. 

When you will receive a sticker on a separate piece of paper

• You are a Ukrainian man aged 18 to 60. And you have a passport that is valid for at least another year.
• You are a Ukrainian woman. Or a Ukrainian man under 18 or over 60. And you have an expired passport. Or your passport expires within 1 year. 
• You are Ukrainian and you have an identity card (no passport). 
• You are Ukrainian and you only have an internal Ukrainian passport.

When you will receive a card

• You do not have a passport or identity card, but you do have a statement from the Ukrainian embassy.
• You do not have a passport, identity card or statement from the Ukrainian embassy, but you come under the directive.
• You are a Ukranian man aged 18 to 60 and you have an expired passport. Or your passport expires within 1 year. 
• You are a Ukrainian child aged 14 to 17 without proof of identity (passport). 
• You do not have Ukrainian nationality.

The sticker is proof that you are allowed to live and work in the Netherlands. Are you not coming to the IND to collect a sticker? Then the IND cannot check whether you meet the requirements of the Temporary Protection Directive. And then you cannot sign your asylum application. In that case, the IND may decide that you are not entitled to protection under the directive. What if you get this decision? Then you are no longer allowed to live and work in the Netherlands.

Read more information about the sticker in the flyer Residence in the Netherlands: what does it mean for you?  Do you want to know how long your sticker is valid? Read more about the validity of your proof of residency.

Translations

• Residence in the Netherlands: what does it mean for you? Sticker (Ukrainian)
• Residence in the Netherlands: what does it mean for you? Sticker (Russian) 

Do you have a partner or children who need to collect a card? Make an appointment for up to 6 family members at the same time. And make sure everyone collects the card themselves. You cannot make an appointment for someone who is not part of your family. 

Children under the age of 14

Children under the age of 14 will not receive proof of residency. They do fall under the directive if a parent falls under the directive. 

Children under 12 years are required to collect their document together with a parent or legal representative.

  Пояснення «Записатися на прийом» українською

Пояснение «Записаться на прием» на русском языках  

Collect proof yourself or authorise someone

Collect the proof of residency yourself. Only if you cannot collect it because of your health, someone else can collect it for you. You have to authorise this person. 

Documents

Bring these documents with you to the appointment:

• A valid passport, identity card or statement from the Ukrainian embassy.
• Do you have children without a proof of identity who are not included in your passport? Then bring their birth certificate.
• Your old sticker or card, if you have one.
• Has your previous proof of residency been lost or stolen? The official report from the police.
• The appointment code. You will see this code when you have made the appointment. And in the e-mail confirming your appointment. You can use this code only once. 
• The letter from the IND about collecting your card. This letter states your personal foreign national number (v-number).

The card is proof that you are allowed to live and work in the Netherlands. Read more information about the card (O-document) in the flyer Residence in the Netherlands: what does it mean for you? Do you want to know how long your card is valid? Read more about the validity of your proof of residency.

Translations

• Residence in the Netherlands: what does it mean for you? O-document (Ukrainian) 
• Residence in the Netherlands: what does it mean for you? O-document (Russian)
• Residence in the Netherlands: what does it mean for you? O-document (Arabic)