The story of Ruth ‘People feel seen and heard’ Working for the IND means working on the world. Every application matters, but when there is a war somewhere, like in Ukraine now, this urgency becomes even clearer. At various areas within the organisation, …

The story of Carla My work is a grey area in which I have to take black-and-white decisions A foreign national who applies for asylum in the Netherlands can tell their story during different interviews. One of the interview and decision-making staff …

The story of Jeanet The better the systems, the faster people know where they stand She may not be a technician, but she is indeed technical. Jeanet Poelsema is scrum master at the IND. It is her job, together with her teams, to improve the IT systems of …

The story of Mijke ‘Being a spokesperson for the IND means yes rather than no’ The Christmas tree had just been put away when Mijke Bol was hired as a spokesperson by the IND. The very first spokesperson for that matter, because before then the …

The story of Serdar I feel satisfied if I’ve carefully weighed up the pros and cons Serdar is a legal representative at the IND. He is in court every week to defend IND decisions rejecting applications. ‘I am aware that this is disappointing and drastic …

Asylum Trends Every month, the IND draws up a report on asylum applications in the Netherlands and Europe: the Asylum Trends (AT). In February 2025, the total asylum influx (the sum of first and repeated asylum applications and family reunifications) …

Complaints handling The IND wants to be transparent about its work, also if our clients do not think we are doing it well. Therefore, we give insight into how the IND handles complaints on this page. It is important to the IND that someone filing a …

Press and information On this page we collect information about the IND, such as current developments and background information. Journalists can also contact our spokesperson directly. Our spokesperson Tom van Essenberg Mobile: 06 23 30 76 98 Gerard …

Interpreting for the IND Become an interpreter for the IND Are you a motivated interpreter who wants to play an indispensable role in the smooth running of procedures at the IND? Then we are searching for you. Professional interpreters are essential to …

Statistics and publications Do you want to learn more about our work and our results? Then have a look at our statistics and publications. And those of other organisations in the migration system. Asylum Trends Here, you can find our monthly report about …