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We are working on our website. As a result, Tuesday 28 september between 08:00 and 09:00 (CEST) our business portal, My IND and the online application forms are not available

Coronavirus (COVID-19): this information may not be up-to-date. Please always read the latest information about the effects of the corona measures on your application or stay.


Making an appointment online

Would you like to visit an IND desk? This is possible by appointment only. This way, you know exactly when it is your turn and there is no waiting time.

  • Collecting your residence document, registration card or original document

    The IND will inform you (or your sponsor) by letter when your residence document, registration card or your original document (e.g. your passport or birth certificate) is ready for collection. After receiving this letter you can make an appointment online.

  • Biometric information (passport photo, fingerprints and signature)

    You have received a letter from the IND in which it says that de IND needs your passport photo, signature and/or fingerprints in order to make your residence permit.  For this, you make an appointment online at an IND desk.

  • Residence endorsement sticker

    A residence endorsement sticker is placed in your passport. This sticker is proof that you are allowed  to await your procedure in the Netherlands. It also states if you are allowed to work. You can make an appointment online to collect a residence endorsement sticker.

  • Return visa

    Do you want to travel abroad when you temporarily do not have a valid residence permit? Then sometimes a return visa is needed to return to the Netherlands. You can make an appointment online to apply for a return visa.

  • DNA test

    You applied for family reunification and have to demonstrate by means of documents that a family relationship exists. If these documents are not sufficient or missing through no fault of your own, the IND can send you a letter in which a DNA test is being offered.
    Unfortunately, it is not possible at the moment to make an appointment (online or by phone) for a DNA-test. As soon as this will be possible again, you will read about it here.