Due to a telephone malfunction, the IND is less accessible by phone. It may take longer for us to be able to speak to you. We are working on a solution and keep you informed. Thank you for your patience.


Have you checked if you can find the answer to your question on our website? We also have a list of frequently asked questions.

You can only ask your question in Dutch or English.

You can only ask general questions. You cannot use this form to submit an objection or appeal.

You cannot ask questions about an ongoing procedure by e-mail. Would you like information about a case? Please, call the IND.
Is the decision period or target decision time not yet exceeded? Then your application is still being processed. We cannot give you more information.

The General Data Protection Regulation (GDPR) applies in the Netherlands. Your details will only be used to answer your question. In our answer we do not give information from your records at the IND. Your personal details are not saved.