Make an appointment

Please note! It is currently not possible to make an appointment online.

The IND desks can be visited for urgent matters by appointment only up to and including 28 April. You can only make an appointment at an IND desk to collect your first regular residence document. The condition for this is that you have travelled to the Netherlands with a Provisional Residence Permit (mvv). And that you need a residence document for example to apply for health insurance, or to register in the Personal Records Database (BRP) at your town hall (gemeente). Does this apply to you? Make an appointment to visit an IND desk by calling the IND's information line. Click here to find the phone number. You cannot make this appointment online.

All other appointments that were scheduled up to and including 28 April are cancelled. For the latest information on the coronavirus and IND services, please visit

Would you like to visit an IND desk?

This is possible by appointment only. This way, you know exactly when it is your turn and there is no waiting time.

Please make an appointment online for the following products and services: 

  • Biometric information (passport photo, fingerprints and signature)
    For your residence document the IND requires a passport photo, fingerprints and a signature.

  • Collecting your residence document
    The IND will inform you (or your sponsor) when your residence document or your original document, such as your passport or birth certificate, is ready for collection. Please make an appointment at the IND desk mentioned in the letter.

  • Residence endorsement sticker
    A residence endorsement sticker is placed in your passport. This sticker is a proof that you are allowed  to await your procedure in the Netherlands. It also states if you are allowed to work.

  • Return visa
    Do you want to travel abroad when you temporarily do not have a valid residence permit? Then sometimes a return visa is needed to return to the Netherlands.

  • DNA test 
    You applied for family reunification and have to demonstrate by means of documents that a family relationship exists. If these documents are not sufficient or missing through no fault of your own, the IND can offer you a DNA test. You can only make an appointment for a test if you have received a DNA letter from the IND.

For other appointments please call +31 (0)88 043 0430.