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The IND desks are until 28 April only open by appointment for urgent matters. Since 16 March, the IND has not been providing any services at the expat centres. Clients who come under the category of urgent matters can make an appointment at one of the IND desks.

Go to the Coronavirus FAQ page

Contact the IND

Application status

Still within the decision period for your application? Then your application is still being processed.

Follow your application's status on My IND.

My IND
Frequently Asked QuestionsFind an answer to the most frequently asked questions.

Frequently asked questions
Telephone

Call 088 043 0430 (standard charges apply).

From abroad please call +31 88 043 0430.

Thelephone numbers
Make an appointment

Would you like to visit an IND desk? Make an appointment online.

Make an appointment
E-mail

Use the contact form to ask a general question.

For reasons of privacy, you cannot use this form to ask questions related to your case.

Contact form
IND desks and locations

Here you can find the addresses and opening times of IND desks and locations.

IND desks and locations
Post

Find the addresses you can send post to.

Addresses
Fax

Find the right fax number to send documents to for your application.

Fax numbers
Social media

You can find the IND on Twitter, Facebook, LinkedIn and YouTube.

Follow us on social media

Make a report

Complaints

​Do you have a complaint about the IND? Call us at +31 (0)88 043 0470. Would you rather write down your complaint? Please, fill out the complaint form.

Complaint form
Report confidential information or fraud

Do you want to report fraud, abuse or do you want to provide us with other confidential information?  Use the fraud signal form.

If your report is urgent, it is better to call us on +31 (0)88 043 6663.

Report confidential information or fraud
IND is late with the decision

​Has the statutory decision term of your application passed?

Send a notice of default
Report an integrity case

​Do you suspect that a staff member of the IND is not acting honestly and reliably?

Make a report