The IND desks are until 28 April only open by appointment for urgent matters. Since 16 March, the IND has not been providing any services at the expat centres. Clients who come under the category of urgent matters can make an appointment at one of the IND desks.
Go to the Coronavirus FAQ page
| Application status Still within the decision period for your application? Then your application is still being processed. Follow your application's status on My IND. My IND | Frequently Asked QuestionsFind
an answer to the most frequently asked questions. Frequently asked questions |
| Telephone Call 088 043 0430 (standard charges apply). From abroad please call +31 88 043 0430. Thelephone numbers | Make an appointment Would you like to visit an IND desk? Make an appointment online. Make an appointment |
| E-mail Use the contact form to ask a general question. For reasons of privacy, you cannot use this form to ask questions related to your case. Contact form | IND desks and locations Here you can find the addresses and opening times of IND desks and locations. IND desks and locations |
| Post Find the addresses you can send post to. Addresses | Fax Find the right fax number to send documents to for your application. Fax numbers |
| Social media You can find the IND on Twitter, Facebook, LinkedIn and YouTube. Follow us on social media |
| Complaints Do you have a complaint about the IND? Call us at +31 (0)88 043 0470. Would you rather write down your complaint? Please, fill out the complaint form. Complaint form | Report confidential information or fraud Do you want to report fraud, abuse or do you want to provide us with other confidential information? Use the fraud signal form. If your report is urgent, it is better to call us on +31 (0)88 043 6663. Report confidential information or fraud |
| IND is late with the decision Has the statutory decision term of your application passed? Send a notice of default | Report an integrity case Do you suspect that a staff member of the IND is not acting honestly and reliably? Make a report |