Appointment to collect document
When to make an appointment
You can only make an appointment when your document is ready. We will then send you a message. We can do this in 3 ways:
- By letter
The letter states that your document is ready. And where to collect your document. - Online in My IND
My IND states that your document is ready. It also shows the letter from the IND. In this letter, it says where to collect your document. Does My IND state that your document is ready, but does it not show the letter? Please call the IND. - By SMS
The text message states that your Foreign Nationals Identity Document Type W is ready. And where to collect your document.
Make an appointment
In the letter or text message from the IND, it says where to collect your document. You can only pick up your document at that specific location. Do you make an appointment at another location? Then we will cancel your appointment.
Make appointment at IND Desk or IND Service Point
Collect document in Maastricht
Is your document ready for you to collect in Maastricht? Then make an appointment at the Expat Centre Maastricht.
Make appointment in Maastricht
Collect document in Goes
Do you live in the province of Zeeland or a municipality in the Brabantse Wal? You can make an appointment at the IND Service Point in Goes.
Collect Foreign Nationals Identity Document type W2
Have you received a letter to come collect your W2 document? Then you can only make an appointment by calling the IND.
Collect document in person
You must collect your document yourself. You cannot have someone else do this for u. Children under 18 years are required to collect their document together with a parent or legal representative.