Organisational chart

Rhodia Maas

Director General

The Director General (DG) has overall responsibility for the implementation of immigration policy. In addition, the general management is in constant dialogue with the lead ministry, politicians, supply chain partners and civil society organisations.

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Jan Willem Schaper

Deputy Director General

The Deputy Director General works with the organisation to shape the strategy and implementation of the IND’s social mandate: to make accurate and timely decisions on applications from people who wish to reside in the Netherlands. In addition, the Deputy Director General is responsible for quality management and oversees compliance (ensuring that the IND adheres to agreements, laws and regulations). The Deputy Director General also heads the Strategy, Policy and Legal Affairs Department. 

Director of Strategy, Policy and Legal Affairs

The Strategy, Policy and Legal Affairs Department (SBJZ) advises the general management on the strategic direction to be taken. SBJZ carries out environmental analyses and policy evaluations and maintains contact with the relevant department of the Ministry of Justice. SJBZ helps draft letters to Parliament and provides decision-makers with work instructions and other guidelines derived from policy.

Legal representation on behalf of the IND in court also falls under the remit of the SBJZ department. In addition, SJBZ provides legal advice within the immigration chain. 

Coert Kleijwegt

Director of  Asylum and Protection

The Asylum and Protection Department (A&B) is responsible for deciding on asylum applications. This department includes staff responsible for conducting interviews and making decisions, as well as experts in the fields of religious conversion and LGBTIQ+ issues, experts in cases involving suspected war crimes (1f), and staff trained to interview unaccompanied minors. A&B staff have frequent contact with partners in the support chain, such as the COA, the Legal Aid Board, Nidos, DT&V and the Dutch Council for Refugees.

Gerrit-Wim Gerritsen

Director of Operational Management

The Operational Management Department (BV) enables the IND to carry out its duties as effectively as possible. The department has expertise in the fields of HR, finance, internal control, LEAN, audit, risk management and facilities management. This means that the department recognises the organisation's needs, both now and in the future. To this end, BV provides sustainable and future-proof (comprehensive) advice, products and services.

Danielle van der Heijden

Acting Director of Services

The Services Department (DV) provides the other IND departments and partners in the chain with the information, knowledge and expertise they need to carry out their work. DV comprises a range of departments and teams with specific expertise tailored to the applicant’s needs. This department includes experts in the fields of enforcement, documentation, medical examinations, (customer) communications and mail processing.

Martijn Manders

Director of Information Provision

The Information Provision Department (IV) provides the IT solutions that enable the IND to carry out its duties as effectively as possible. For example, IV manages the systems that the IND uses on a day-to-day basis. At the same time, IV is constantly working to improve and modernise the IT solutions that the IND needs to achieve its ambitions. IV’s data and ICT specialists and information architects work closely with the other departments in this regard.

René Roodzant

Director of Regular Residence and Dutch Citizenship

The Regular Residence and Dutch Citizenship Department (RVN) decides on applications for regular residence in the Netherlands – for example, for the purposes of study, work or marriage – and on applications for Dutch citizenship. The IND’s work always focuses on the applicant, based on the principle that the applicant receives the attention they need. To ensure this is done effectively, the RVN department is divided into nine client groups: EU, Visas, Relatives & Family, Protection, Naturalisation, Renewals, Business (Work, Knowledge & Talent, Study & Exchange), Family Reunification and Enforcement.