Is there maintenance or a malfunction at DigiD?
DigiD is not part of the IND. Do you want to know if there is maintenance or a malfunction with DigiD? Then please check logius.nl (Dutch only).
Is there no maintenance or malfunction at DigiD but you are unable to log in with your DigiD?
This may have a number of causes:
- You are not using the correct username or password. Check that you are using the correct data. Pay attention to upper and lower case letters.
- You have not activated your DigiD. First activate your DigiD with the activation code you received by letter.
- Your DigiD is blocked. Wait until the blockage is lifted after the specified time and try again.
- Your DigiD has expired because it has not been used for three years. If so, reapply for your DigiD.
Your software on your computer or mobile device may also no longer meet DigiD's minimum security requirements. Since 13 May 2019, it is no longer possible to log in with DigiD if you are using an outdated operating system.
How can I check if my operating system and software meet the minimum requirements?
To check whether your operating system and browser meet the minimum requirements, go to the following website: https://crl.pkioverheid.nl/pkiotest/ (Dutch only).
If you then see two green areas, your operating system and browser meet the minimum requirements. If this is not the case, please update your operating system and also your browser to the latest version. Use the manual or help function of your operating system and browser to perform the update.
You can also log in with another device that does have the correct operating system and browser.