The story of Leon
‘Because of my job I know a little bit about everything’ Leon is 19 years old and already has a permanent job at the Immigration and Naturalisation Service…
Stories about our work
The stories
The story of Lotte
‘It leaves an impression when someone is happy just because you’re listening’ Doing an internship at the IND? Lotte thinks it is educative, challenging and gratifying. As a…
The story of Thamara
‘Right is right and wrong is wrong: whatever the systems say must be correct’ Thamara is a real administrative jack-of-all-trades who has been getting around the IND for 25…
The story of Martje
‘I want to care for staff members so that they can care for clients’ The IND recently officially established its own academy. Co-worker and faculty coordinator Martje…
The story of Mellanie
‘Offering applicants better desk service: that is my job’ Mellanie exchanged the dance world for the IND. She has already worked for nine months as senior…
The story of Anja
‘Co-workers who can do their work quickly and carefully: that gives me a good feeling’ In 2022 the IND received more than 20,000 postal items a week at the Digital Registration and…
The story of Sharon
‘Whatever my decision may be, I help people to take the next step in their lives’ Sharon is an interview and decision-making staff member at the Family Reunification department (in…
The story of Alvin
‘Asylum belongs to us all’ Alvin is a tactical manager at the application centre in Ter Apel. It is the place in the…
The story of Ruth
‘People feel seen and heard’ Working for the IND means working on the world. Every application matters, but when there is a war…
The story of Linda
‘Applicants who can rely on us: that is what I want to work for’ Linda is an implementation coordinator. She forms the link between changing migration policy and…
The story of Liselotte
‘A small contribution to our national security’ Examining documents at the IND while you studied sports marketing: it could easily happen to you.…
The story of Frank
‘I don’t like to wait and remain uncertain. So I do not want our applicants to have to go through this either’ Frank is portfolio manager at the Information Provision Department (IV) of the IND. In his job, he…
The story of Hatice
‘IND brings people together’ Falling in love with someone living abroad often happens. Do you want to start living together in…
The story of Marleen
‘The appreciation of the British made the work enjoyable’ Marleen worked at the IND's Brexit team. On 29 March 2019, Brexit would formally begin. This…
The story of Arnold
‘A warm welcome’ Are you making a request for naturalisation? Then you will receive a decision well on time. The IND…
The story of Nienke
Crowning glory of stay If someone is naturalised, it often feels like the crowning glory of their stay. This is celebrated…
The story of Ronny
Conversion: ‘Religion isn’t always a free choice’ Going to church, reading the bible or saying you’re not religious: in the Netherlands it’s…