Call the IND

Opening hours

You can call the IND from Monday to Friday from 9:00 to 17:00. 

Telephone number

088 043 04 30 (standard rates apply).
From abroad +31 88 043 04 30.

Tips before you call

Check the status of your application in My IND

Has the decision period of your application not yet expired? Then we cannot give you any more information. We are still processing your application. Follow the status of your application in My IND.

Keep your V-number or case number available

Make sure you have your V-number or case number available. Your V-number and case number are noted in the letters from the IND. The V-number is also on the back of your residence document. The following illustration shows where you can find your V-number: