The story of Josse ‘If someone understands my rejection, I’ve done my job well’ With two Master diplomas and a healthy dose of optimism, Josse got to work at the IND almost a year ago, ready to put her legal knowledge into practice and thus contribute to …

The story of Jo-Ann ‘Effective cooperation goes hand in hand with good communication’ The IND is regularly in the limelight: on the news, in the political debate and on social media or at a birthday party where there is an IND staff member. It is not very …

The story of Jazmarae From New Orleans to the Netherlands: ‘love goes beyond borders’ In the heart of New Orleans, a city that lives on music and bubbling energy, the love story of Jazmarae, from the United States of America, unfolded. She had never …

The story of Mike ‘ICT is an essential link for an organisation such as the IND’ Do you hear IND? Then you hear asylum and migration. But behind the scenes there is a world that does not appeal as much to your imagination. And that world is of great …

The story of Romina ‘We do not work with numbers, but with people’ Client Manager? This is not the first position people think of when they think of the IND. Maintaining warm contact with "business clients" is nevertheless of great importance here as …

The story of Leon ‘Because of my job I know a little bit about everything’ Leon is 19 years old and already has a permanent job at the Immigration and Naturalisation Service (IND). He works for the Public Information Centre (in Dutch: …

The story of Lotte ‘It leaves an impression when someone is happy just because you’re listening’ Doing an internship at the IND? Lotte thinks it is educative, challenging and gratifying. As a social legal services student, she was looking for a place …

The story of Thamara ‘Right is right and wrong is wrong: whatever the systems say must be correct’ Thamara is a real administrative jack-of-all-trades who has been getting around the IND for 25 years already. Now, she works as a quality assurance …

The story of Eva ‘In Holland nothing stops me from being who I am’ In Iraq, being gay or transgender is considered a crime. Eva fled to Ukraine – but there she wasn't safe either. In the asylum seekers' center in the Dutch village of Echt, Limburg, she …

The story of Geysa Geysa became a Dutch citizen Geysa Heyer married a German engineer in her country of birth, Brazil, and together with him and their son she moved to the Netherlands 14 years ago. ‘In order to feel at home, it is important to connect …