Frequently asked questions

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  • Can I submit an online application for an extension for my minor child?

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  • I want to upload more files than is allowed. Is this possible?

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  • Why can I not upload a photo card?

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  • I have paid but I get the message ‘submission unsuccessful’. What should I do?

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  • I submitted my application and paid twice. What should I do?

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  • How do I save my application for later completion?

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  • I want to continue with the saved application. Where can I find the application?

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  • I want to upload files. How can I do this?

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  • Why can't I open a saved application?

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  • Can I stay in the Netherlands during my mvv procedure?

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