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Visiting an IND-desk only possible by appointment

​Would you like to visit one of the IND desks? To make use of the products and services at the IND desks, you have to make an appointment.

​Until recently it was possible to visit an IND desk without having to make an appointment for taking biometrics and collecting a residence permit. For these services, an appointment has to be made online now at ind.nl. It is not possible to make an appointment for this by telephone

You can schedule an appointment online for:

  • Providing biometrics (passport photo, fingerprints and signature).
  • Collecting a residence document.
  • Applying for a residence endorsement sticker.
  • Applying for a return visa
  • Taking a DNA-test
For other products and services and information questions you can call our Customer Information Center via +31 (0)88 - 0430 430 (Monday to Friday 9 am to 5 pm). If a visit to an IND desk is necessary, we will make an appointment with you.

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