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Coronavirus (COVID-19): effects on application or stay

​The corona crisis affects the way the IND works. And perhaps also your personal situation. This may have consequences for your application or stay in the Netherlands. On this page you can find the latest information about these consequences. 

Frequently asked questions about the effects of the coronavirus

Below you can find answers to important questions about the consequences for your application or stay in the Netherlands. Those answers may change if the situation surrounding the coronavirus changes. It is possible that you receive a letter containing different information. Always follow the information that you read on this page. This page will be updated as new information becomes available.

Please note: Want to know more about vaccinations? Please visit Getting vaccinated against COVID-19 when temporarily in the Netherlands | Government.nl. You do not need a residence permit to get vaccinated. You do need a valid ID, such as a passport.

Last updated: 10 June 2021
17:30 Short stay (visa or permit-exempt term) - permit-exempt term

IND desks, expat centers and residence documents

Last updated: 29 March 2021 - Making an appointment at an IND desk or expat center (question 1 and 5)

Please note: the current corona measures have no consequences for appointments at the IND desks. Do you have an appointment at an IND desk? It will continue as usual.

Contents

Below you will find information about the following subjects (in this order):

  • Delivering residence documents at home

  • Making an appointment at an IND desk or expat center

  • Visiting an IND desk

Delivering residence documents at home


Please note: are you a UK national (or family member)? Read more about your residence document under the heading Brexit.

Will my residence document be delivered to me at home?

The IND has arranged for some residence documents to be delivered at home, so clients need to travel less. This is not the case for asylum permits or when you first receive a residence document. When your residence document is ready, the Interdepartmental Postal and Courier Service (IPKD) will deliver your residence document to you at home. The IPKD is a government organisation which specialises in courier services.
Have you received a letter stating that your residence document is at an IND desk? Then the IND will not deliver your residence document at home. Please make an appointment to collect your residence document.

When will the IPKD deliver my residence document?

We cannot tell you when the IPKD will deliver your residence document to you at home. You cannot make an appointment in advance, unless you live in an area with few inhabitants. Then the IPKD will call you first or send you an email with your personal login code and contact details. You can then make an online appointment with the IPKD for home delivery. On the day of the appointment, the courier will deliver your residence document to you at home.

How do I get my residence document?

A courier from the IPKD will deliver your residence document. You must accept the residence document yourself. For security reasons, you must present a valid ID (your passport or ID) to the courier. No one else can do this for you.

What happens if I am not at home?

If you are not at home, the IPKD will leave a notice in your letterbox. This notice contains your personal login code and the contact details of the IPKD. You can then make an appointment online with the IPKD for home delivery, or to pick up the residence document yourself at an IPKD location. It is also possible to make an appointment by phone. The number is in the notice left by the IPKD. If necessary, you can change an appointment in the same way.
What if you do not make an appointment? Then the IPKD will come to your home a maximum of 2 more times to deliver your residence document. If you are still not at home, you have 7 days to collect your residence document from an IPKD location. After that, the IPKD will send your residence document back to the IND.

Making an appointment at an IND desk or expat center

Can I make an appointment online at an IND desk?

Yes, in almost all cases you can make an appointment online again to visit an IND desk. Read which appointments you can make online. Are you a UK national (or family member)? Then please make a biometrics appointment via the Brexit page.

Please note: do you want to make an appointment to collect a residence endorsement sticker? Sometimes you cannot make the appointment online. In these situations, you have to call the IND for an appointment:

  • You submitted an application to stay with your EU family member (verification against EU law). You have not yet received a decision on your application. The letter from the IND stating that you are allowed to live (and work) in the Netherlands is no longer valid. In the letter you can find the date until which it is valid. Or an employer or government organisation does not accept that letter as proof of lawful stay.  

  • You submitted an application to stay with your minor Dutch child.

Why do I not see any available days if I want to make an appointment online?

It is currently very busy at the IND desks due to the corona crisis. Therefore, it may happen that there are no available days at the desk you choose. You can check the online schedule regularly to see if a new date opened up. Every day, new dates open up at the IND desks, because appointments are being cancelled.

Does the letter about collecting your residence document state that you must collect this within a certain time? You may not be able to do that within this time. Your residence document will remain at the IND desk until you have an appointment to collect it. Please call the IND only in case of emergencies.

Did the opening hours of the IND desks change?

Some IND desks are open longer than normal. This is temporary because of the corona crisis. If you make an appointment online, you will see in the system when the desk is open. You always need an appointment to visit a desk.

Do I have to make an appointment if I want to visit an expat center?

Yes, because of the coronavirus measures, you must make an appointment to visit an expat center. See the list of contact details of the expat centers to make an appointment.

When should I make an appointment for biometrics?

Did you receive a letter stating that the IND needs your biometric data? Find out when you need to make an appointment for biometrics. 

I have not been able to collect a residence document or residence sticker because of the measures against the coronavirus. Do I still have the right to be in the Netherlands, or to work?

Do you have an expired residence document and has your application for extension of your residence permit been approved? Then you have the rights associated with your residence permit, even without your new residence document. In that case, you may continue to work if your residence permit permits you to work. Your residence permit rights are in the letter with the decision on your application. Do you have a sponsor? Then your sponsor received this letter.

What if you have not received a decision on your application? Or if you want to collect a residence sticker for another reason? If you have the right to stay in the Netherlands, then this right of residence also applies without the sticker. Have you received a positive decision on your application for a first residence permit? And do you want to work? Then you need a residence document or residence sticker that proves you are allowed to work. Make an appointment online for this at an IND desk or expat center.

Visiting an IND desk

What measures does the IND take at the desks to prevent the spread of the coronavirus?

The IND has designed all desks differently to comply with the rules and recommendations of the government. The IND has:

  • placed plexiglass screens on all counters;

  • made walking routes in the waiting areas. These are indicated by stickers and signs;

  • placed hand disinfectant;

  • adjusted the layout of the waiting areas, making it possible to keep a distance of 1.5 meters.

What do I have to take into account when visiting an IND desk?

When visiting an IND desk, the following applies:

  • Stay home if you have symptoms of a cold (such as stuffy nose, runny nose, sneezing, sore throat), coughing, breathlessness, or (mild) fever.

  • Do not bring anyone else, come by yourself as much as possible.

  • Be there at the agreed time. In other words: not too early or too late. Are you more than 5 minutes early? Please wait outside.

  • Upon entry, clean your hands with hand disinfectant.

  • Wear a face mask inside the building. This applies to every person aged 13 years or over. More information about the wearing of face masks in indoor public spaces (opens in new window).

  • Keep 1.5 meters (2 arm lengths) distance  from others.

  • Pay with your debit card (pin).

Access to the Netherlands

Last updated: 1 June 2021 

I live or stay outside of Europe. Can I travel to the Netherlands?

Whether you can travel to the Netherlands depends on your situation. Please read the 'Checklist for travel to the Netherlands' by the Dutch government.

Please note: Are you a UK national or the family member of a UK national? An exception to the entry ban may apply to you according to the rules of the Withdrawal Agreement. Find out when you come under the Withdrawal Agreement. You must then prove that you are covered by the Withdrawal Agreement when you arrive in the Netherlands

I want to travel to the Netherlands. Do I need a negative coronavirus test or Health Screening Form? And should I self-quarantine after arrival?

Please check the website of the Dutch government for everything you need to know about traveling to the Netherlands and the restrictions. Read the 'Checklist for travel to the Netherlands' by the Dutch government. Do you still have questions after reading the information on government.nl? For questions about traveling to the Netherlands please contact the Dutch government.

I have a long-distance relationship (not married) with a partner from a country for which the entry ban applies. Can my partner travel to the Netherlands?

From 16 March 16 2021, long-distance relationships will again be subject to an exception to the entry ban. Your partner may come to the Netherlands for a short stay if you and your partner meet the conditions. This scheme only applies to you if you have Dutch nationality or are an EU/EEA citizen. Read all the conditions of the long-distance relationship scheme on Rijksoverheid.nl (opens in a new window). There you can also find where to go with questions about this scheme. 

Please note: Does your partner have a nationality that requires a short-stay visa for the Netherlands? Then your partner must always apply for a short-stay visa at the Dutch embassy or consulate (opens in a new window). In that case, please do not ask the IND for advice on whether you meet the conditions. The IND cannot issue a visa. Not even when the embassy or consulate is closed. For questions about the visa application, please contact the Ministry of Foreign Affairs (opens in a new window). 

For partners from safe countries that are not subject to the entry ban, the normal conditions of entry and residence apply.

I have the nationality of Australia, Canada, Japan, New Zealand, United Kingdom, United States of America or South Korea. That is why I do not need an mvv (exemption). Can I enter the Netherlands?

You may enter the Netherlands if you live in one of the countries to which the entry ban does not apply. Do you live in a country to which the entry ban does apply? For example the United States? Then you may, as a person exempted from the mvv requirement, travel to the Netherlands if your purpose of travel is covered by one of the exemption categories of the entry ban. From 15 May 2021, you may travel with a letter from the IND (kennisgeving) stating that you will receive a long-stay residence permit (longer than 90 days). This applies for all purposes of residence. 

Does this apply to you? Then your flight to the Netherlands must be direct (no transit). There are also obligations for negative COVID-19 tests and quarantine upon arrival in the Netherlands. See the checklist for entering the Netherlands on government.nl. Is the airline not allowing you on the flight because they do not consider the letter (kennisgeving) to be sufficient evidence? Please contact the Royal Netherlands Marechaussee. The phone number is 0800 1814. If you are calling from abroad +31 88 958 1814.

Short stay 

Are you travelling to the Netherlands for short stay (shorter than 90 days), for example as a student or highly skilled migrant? Then you may travel to the Netherlands if your purpose of travel is covered by one of the exemption categories of the entry ban

Are you, as a highly skilled migrant, staying and working shorter than 90 days in the Netherlands? Then you must have a work permit (TWV) from the UWV. In that case you have no letter from the IND (kennisgeving). You also need a written statement from your employer stating that you must be in the Netherlands for your work and why. It should also state why you cannot come to the Netherlands at a later time.

I live outside of Europe. Can I travel via Schiphol airport to another country outside Europe?

You may make a stopover (transit) from a country outside Europe, via Schiphol airport, to another country outside Europe. Europe here means: EU countries and Schengen countries. You must meet the following conditions:

  • You have a ticket for a confirmed flight to an airport outside Europe. This flight departs within 48 hours after you landed at Schiphol.
  • If you require a transit visa due to your nationality, you must have a valid airport transit visa (Type A).

You will not get access to the Netherlands during a transit. You are not allowed to leave the international transit area of the airport. Read more on travelling to the Netherlands from abroad on government.nl.

Can I travel on to another Schengen country via the Netherlands?

Do you travel from a country outside of Europe? And would you like to travel to a Schengen area country via the Netherlands? Then you must be able to show you have permission to enter the Schengen country in question. You can do this with a note verbale from that country's embassy, for example, or another type of document that proves you can travel there.

Do you not have a document showing you have permission to enter the Schengen country in question? Then the Dutch border authorities will determine whether you may travel via the Netherlands. You are advised to fly there directly and not via the Netherlands. Read more on travelling to the Netherlands from abroad on government.nl.

Can I travel with an expired residence permit?

No, traveling with an expired residence permit is not possible. Under the heading Residence permit you can read what to do if your residence permit is no longer valid.

Short stay (visa or permit-exempt term)

Last updated: 10 June 2021 - permit-exempt term

​Can I apply for a short stay (Schengen) visa?

In countries where there is no longer an entry ban, the Netherlands will again issue visas if possible. This depends on the local situation in that country. Does the entry ban apply to your country? Then you can only apply for a visa if your purpose of travel is covered by one of the exemption categories. Read more about visas in the Q&A on netherlandsworldwide.nl (opens in new window). In case you cannot find the information there, please contact the Ministry of Foreign Affairs (opens in new window).

I have applied for a short-stay visa to come to the Netherlands. Or I have already been granted a visa. I cannot use this visa on time. Where can I go with questions?

Read more about visas in the Q&A on netherlandsworldwide.nl (opens in new window). In case you cannot find the information there, please contact the Ministry of Foreign Affairs (opens in new window).

I am staying in the Netherlands with a short-stay visa which has expired or will expire soon. I cannot leave. Can I apply for an extension?

You can apply for an extension of your short-stay visa if you cannot return to your country of origin. The following situation must apply to you:

  • Your visa has expired or expires within 1 month; and

  • The airline has cancelled your flight. Or you had not booked a flight yet. You cannot book a (new) flight. Or you tested positive for COVID-19; and

  • You still meet the conditions for a short-stay visa .

Would you like to apply for a visa extension? Please call the IND. Keep your visa number and passport to hand. In this case, applying for a visa extension is free. Do you want to extend your visa due to a different personal situation? Please read more information on the page extension Schengen visa or visa exempt period

Is the IND going to renew your visa? Then you will not immediately have a visa sticker placed in your passport. You will receive a letter of confirmation. This visa extension is only valid within the Netherlands. You cannot travel to other Schengen countries. An application for extending your visa is free.

My visa is extended to 180 days, but expires soon. Can I apply for an extension again?

The total stay with a visa may never exceed 180 days. It is not possible to extend longer than 180 days. If your right of residence expires, the government expects you to try to return. Do you need help to return? Please contact your country's embassy or consulate in the Netherlands (opens in new window). Do you not return home even though there are already opportunities to do so? Then you can get an entry ban from the Royal Netherlands Marechaussee when you leave. Unless you can prove that earlier departure was not possible.

Extension of your visa due to corona does not count in the calculation of the total stay. A short stay visa allows you to stay up to 90 days, within a 180-day period, in the Netherlands (or Schengen area). Do you reach these 90 days (or more) due to the extension? Then you do not have to wait 90 days outside the Netherlands (or Schengen area) before you re-enter the Netherlands with a visa.

I have extended my short-stay visa in the Netherlands. I can travel to my country of origin via another Schengen country. Can I do this with my visa?

If you now extend your short-stay visa, it is only valid in the Netherlands. However, you may travel to an airport in another Schengen country to take a flight to your country of origin. You are not allowed to stay in another Schengen country with your extended visa.

I am staying in the Netherlands without a visa (I do not need a visa), but my permit-exempt term is over or will expire soon. Can I apply for an extension?

According to the permit-exempt term you may stay in the Netherlands (and the Schengen area) for 90 days in a 180-day period. You may apply for an extension of this period. This is only possible in very special and unexpected situations. For example when it is impossible for you to leave the Netherlands due to the corona virus. Please read more information on the page extension Schengen visa or visa exempt period

When your permit-exempt ends, you have to leave the Netherlands. The Dutch government then expects you to try to return to your country of origin. Do you not return home even though there are already opportunities to do so? Then you can get an entry ban from the Royal Netherlands Marechaussee when you leave. Unless you can prove that earlier departure was not possible. Do you need help to return home? Please contact your country's embassy or consulate in the Netherlands (opens in new window).

I have a short-stay visa (or do not need a visa) and would like to travel to the Netherlands. Is this possible?

Whether you can travel to the Netherlands depends on your situation. An entry ban applies to some people travelling to the Netherlands from countries outside Europe. Europe means: all EU countries and Schengen countries. The entry ban does not apply to everyone. Please check government.nl for more information about the entry ban and travelling to the Netherlands (opens in a new window). Or check frequently asked questions about entering the Netherlands on netherlandsworldwide.nl (opens in new window).

I am visiting the Netherlands on a short stay visa from another Schengen country. Can I apply for an extension of my visa here?

Yes, you can. Please call the IND to apply for a visa extension. 

Mvv (provisional residence permit)

Last updated: 1 June 2021

​I have a valid mvv, for the Netherlands or another Schengen country. Can I travel to the Netherlands?

With a valid mvv you will have access to the Netherlands, or another Schengen country. Please read the checklist on Rijksoverheid.nl before you travel to the Netherlands. Please read the 'Checklist for travel to the Netherlands' by the Dutch government. (opens in a new window).

I am in the Netherlands. My regular provisional residence permit (mvv) has been approved. But as a result of the coronavirus I cannot travel to my country of origin to collect my mvv. What should I do?

Normally you have to travel back to collect your mvv. The IND understands that travel is not always possible due to the corona crisis. Therefore, we make an exception to this rule if you meet the following 4 conditions:

  1. One of the following situations applies to you:
    • You were in your country of origin or country of continuous residence when you or your sponsor applied for an mvv. Continuous residence means that you may lawfully reside in that country for more than 3 months. You have a valid residence permit there or are waiting for a decision on your application for a residence permit; or
    • You travelled to the Netherlands on or after 15 June 2020 and before 23 January 2021. And you applied for an mvv here while you had legal residence;
  2. You travelled to the Netherlands with a short-stay visa. Or, if you did not need a visa, in the permit-exempt term;
  3. You could not travel back to your country of origin or continuous residence since 15 June 2020 due to travel restrictions and you can prove this;
  4. The IND approved your mvv application when you were already in the Netherlands;

Do all 4 conditions apply to you? Then you do not have to collect the mvv. You can make an appointment by phone to visit an IND desk. During the appointment, an IND staff member will check your documents. They will also take your biometric details (photo, fingerprints and signature). 

Please bring along to the appointment at the IND desk:

  • the letter stating that you are getting a residence permit (kennisgeving)

  • the original documents mentioned in this letter

  • your passport

  • documents showing that due to travel restrictions you could not return to your country of origin or continuous residence before 15 June 2020

Do you not meet the 4 conditions? Then you must collect your mvv in the country of origin or continuous residence, when this is possible again. You cannot collect your mvv in the Netherlands. More information about collecting an mvv on netherlandsworldwide.nl (opens in new window).

I am in the Netherlands and I would like to apply for a residence permit. I have a nationality that needs an mvv, but due to the travel restrictions I cannot go back to my country. What should I do?

The IND is currently being flexible with the rule that you have to travel to the Netherlands with an mvv. We are doing this because of the travel restrictions. This means that in certain situations, you can apply for a residence permit without mvv in the Netherlands. Then you do not need to travel abroad to collect your mvv. 

Would you like to apply for a residence permit without mvv? Then you must fulfil the following 3 conditions:

  1. You arrived in the Netherlands before 23 January 2021;

  2. You are in the Netherlands with a short-stay visa or in your permit-exempt term. You risk being in a situation where your extended visa or permit-exempt term has expired and you cannot leave the Netherlands due to travel restrictions. Has your visa or permit-exempt term already expired? The IND is flexible in handling these cases if this is the result of force majeure (circumstances outside your control) due to the coronavirus;

  3. You and your sponsor meet all the conditions for the residence permit. See the conditions for your residence purpose on this website. Do the conditions say that you should you have passed the civic integration examination abroad? Then in this case, this condition does not apply.

Application for family or partner 

Do you meet the 3 conditions? Including the conditions to live with your family or partner in the Nederlands? Then you can send a written application to the IND by post. Please use this form: Application for the purpose of residence of ‘family and relatives’ (foreign national) – 7525

Please note: in the application form, under the reason for exemption from the mvv requirement, tick: “Other, there are special and personal circumstances on the basis of which you cannot travel back to your country to apply for an mvv.” Attach a letter to your application form explaining why you cannot travel abroad due to the coronavirus. Are you unable to travel due to other special circumstances? Please also mention these circumstances. You do not have to make an appointment at an IND desk to submit your application. You will receive a message from the IND about the handling of your application. 

Application by a recognised sponsor 

Do you have a recognised sponsor for, for example, knowledge migration or study? Then your recognised sponsor will submit the application in the usual way.

Other purposes of residence

Do you want to apply for a residence permit without mvv for a different purpose of residence? Please check our website to find the application form you need. 

I would like to apply for an mvv for myself or someone else. It this possible?

You can request an mvv. The IND is continuing to handle applications. Keep in mind that it can take longer before you can collect the mvv. And that your situation may change due to the measures. As a result, you may no longer meet the conditions for obtaining an mvv. Not sure if you still meet the conditions in the future? The IND advises you not to apply for an mvv (yet).

Can I collect my mvv from the Dutch embassy?

That differs per embassy. Some embassies and consulates are open and some are closed. For more information read the Q&A's about long-stay visa (mvv) on the website netherlandsworldwide.nl (opens in new window).

Some people can make an appointment to collect the mvv sooner than others. You will possibly have priority if you belong to one of the exception categories of the EU entry ban (opens in new window). For example if you are a family member of a Dutch citizen. Or if you have an essential function or need. Highly skilled migrants and students are also given priority.

The embassy where I have to collect my mvv is still closed. What now?

Not all embassies can open yet. This is due to the local situation. Is your embassy still closed? Foreign Affairs will then only issue an mvv if you fall under an exception category of the EU entry ban (opens in new window). Or if you need an mvv with exceptional urgency. And if the local situation allows it. This differs per embassy. It is still possible that you cannot pick up an mvv yet. The IND will only consider your case urgent if you meet these three criteria:

  • You can prove that you can travel to the Netherlands at this time. This means that there are no physical restrictions and that the borders are open. Flights are departing from your country to the Netherlands. 

  • Your work or research comes under the vital professions.

  • You need to explain why your case is urgent. And you have to prove that this urgency relates to a vital profession. 

If you meet all three criteria, ask your employer to contact the IND. The IND will then determine whether the case is indeed urgent.

Do I get more time to collect the mvv, because of the measures against the coronavirus?

You normally have 3 months to collect your mvv. This has been extended to 6 months because of the corona crisis. What if it is not possible to collect your mvv within 6 months due to the coronavirus measures? The embassy or consulate will handle your case flexibly if you collect the mvv within 3 months following those 6 months. At your appointment, you must explain that you could not pick up your mvv sooner because of the corona crisis. So, you must collect the mvv within 9 months after the positive decision of the IND. Please check the Q&A's about long-stay visa (mvv) on netherlandsworldwide.nl (opens in new window) to find out when you can make an appointment at the embassy or consulate.

Due to the corona virus, I am unable to collect the mvv in time (within 9 months). Or I cannot travel to the Netherlands in time with the mvv. Do I need to apply for a new mvv?

Will you be able to travel to the Netherlands soon? But is your mvv no longer valid? You can make a new appointment if the embassy or consulate is open. This appointment has to take place within 90 days after your current mvv expires. At the appointment you will have to explain that you could not travel with your mvv because of the measures. The embassy or consulate will then reissue your mvv.

Has it been more than 90 days since your mvv expired? Or were you unable to collect the mvv within 9 months? Then the embassy or consulate cannot simply reissue the mvv. You must then make a new application first. This can be done in the same way as you made the previous application. You have to pay for the new application as well. Have you received a positive decision on the new application? Then you can make an appointment to collect your new mvv from the embassy or consulate.  Please check the Q&A's about long-stay visa (mvv) on netherlandsworldwide.nl (opens in new window) to find out when you can make an appointment at the embassy or consulate.

I want to collect my mvv, but the embassy (or consulate) in the country where I am staying is still closed. I see that I can make an appointment at the Dutch embassy in a neighboring country, is this allowed?

This is only allowed in special cases. Since it is very busy at embassies and consulates that are open again. The following situation should apply to you:

  • Your case is urgent. This is the case when the 9-month period in which you can collect your mvv is almost over;
  • You can travel to the neighboring country. There are no physical restrictions and the borders are open;
  • The embassy or consulate in the neighboring country has time and room to take over your case. The IND will look into this.

The IND must give permission to collect your mvv from another embassy. Therefore call your contact person at the IND. You can find the phone number in the letter from the IND stating that you will receive an mvv. The contact person will then check whether your case is urgent. And whether there is room at the embassy in the neighboring country. Do you get permission? Only then you can make an appointment at the embassy to collect your mvv.

Do you want to come to the Netherlands as a student? Then your Dutch educational institution must contact the IND about changing the embassy. Read more about this under the heading Employer, educational or research institution.

Are the civic integration exams still taking place abroad?

At some embassies it is possible again to take exams. Has your exam or the exam of your spouse been canceled? Then you will be notified as soon as it is possible to make an appointment. For more information please check the Q&A's about the civic integration exam on netherlandsworldwide.nl (opens in new window). General information about the civic integration examination abroad can be found at naarnederland.nl (opens in new window).

Residence permit

Last updated: 7 June 2021 - question 1 under Residence permit: general information (corona vaccination)

Contents

The information below is divided into a general part and parts with additional information about a specific purpose of stay.

  • Residence permit: general information
  • EU
  • Family
  • Work
  • Study and orientation year

​Residence permit: general information

As holder of a residence permit, can I make an appointment for a corona vaccination?

If you are temporarily in the Netherlands, you can (soon) make an appointment for a vaccination. You do not need a residence permit to get vaccinated. You do need a valid ID, such as a passport. Want to know more about vaccinations? Please visit Getting vaccinated against COVID-19 when temporarily in the Netherlands | Government.nl.

I am abroad and have a valid residence permit, but I cannot return to the Netherlands. Does this have consequences for my residence permit?

With a residence permit, you may only be abroad for a certain period of time. How long you may stay outside the Netherlands depends on which residence permit you have. Read more about this on the page 'Main residence in the Netherlands'. Are you unable to travel back to the Netherlands in time due to the measures against corona? If you can explain that this is not your fault, there will be no consequences for your residence permit. This also does not affect future applications. For example, if you want to apply for a permanent residence permit or naturalisation.

I am abroad and my residence permit has expired or is about to expire. What should I do?

You can extend a residence permit at the IND from abroad. Please do this before your residence permit expires. If you submit the application after your residence permit has expired, you may then have a residence gap. What if you cannot submit certain documents (on time) because of the measures against the coronavirus? The IND will be flexible in handling such cases. Has you application for extension been granted? Then please make an appointment for collecting your residence document at an IND desk. Your document cannot be collected by someone else.

Do you want to travel to the Netherlands? And do you require a visa for this because of your nationality? You then have to apply for an entry visa to travel back to the Netherlands without a valid residence permit. You can only do this if you still have right of residence in the Netherlands. You can enter the Netherlands if you have an entry visa. Visit the The Ministry of Foreign Affairs' website to find out if you can apply for an entry visa in your country (opens in new window).

I should have collected a residence document or residence sticker from an IND desk, but in my case this is not possible at the moment. Do I still have the right to be in the Netherlands or to work?

Do you have an expired residence document and has your application for extension of your residence permit been approved? Then you have the rights associated with your residence permit, even without your new residence document. In that case, you may continue to work if your residence permit permits you to work. Your residence permit rights are in the letter with the decision on your application. Do you have a sponsor? Then your sponsor received this letter.

What if you have not received a decision on your application? Or if you want to collect a residence sticker for another reason? If you have the right to stay in the Netherlands, then this right of residence also applies without the sticker. Have you received a positive decision on your application for a first residence permit? And do you want to work? Then you need a residence document or residence sticker that proves you are allowed to work. Make an appointment online for this at an IND desk or expat center.

I no longer have the right to stay in the Netherlands. But I cannot travel back to my country. Is this a problem?

Request an extension of your residence document if this is possible. What if an extension is not possible? Then you have to leave the Netherlands, if possible. The Dutch government understands that it may be more difficult to return during this period. But the government does expect you to try to return when your right of residence expires. Do you not return home even though there are already opportunities to do so? Then you can get an entry ban from the Royal Netherlands Marechaussee when you leave. Do you need help to return home? Please contact your country's embassy or consulate in the Netherlands (opens in new window).

I want to apply for a permanent residence permit. But I can't pick up my integration diploma. What now?

You can apply for a permanent residence permit as usual. Do you not have an integration diploma because of the measures against the coronavirus? The result letter from DUO is temporarily sufficient proof that you have obtained an integration diploma. DUO is also sending diplomas via registered post. You can find more information on the DUO website.

I or my partner or family member must undergo a TB test (tuberculosis) carried out by the Area Health Service (GGD). The GGD in my region temporarily does not carry out TB tests. What now?

Normally, the TB test must have been done within 3 months after the residence permit is granted. What if this is not possible within 3 months, because the GGD is temporarily not testing on tuberculosis? Because of the measures against the coronavirus, the IND is flexible in handling such cases. Make an appointment with the GGD as soon as possible, when this is possible again. Do you want to know if you can undergo a TB test (again)? Then please check the GGD website in your region, via ggd.nl (opens in new window).

EU

I am staying in the Netherlands as the family member of an EU/EEA or Swiss citizen. Can I submit an application for verification against EU law?

You can temporarily not submit an application at an IND desk. Legally, you can continue to live in the Netherlands if you meet the conditions. This is also the case if you do not have a residence sticker in your passport. Find out what these conditions are. At the moment it is not necessary to submit an application. What if you are asked to prove your right of residence? If you explain the situation, the Royal Marechaussee and police will be flexible in handling such cases.

In other situations, it may be inconvenient not to have a residence sticker. Do you therefore still prefer to submit an application? Until 1 September 2021, you can apply for verification against EU law in writing. This is only possible if you are in the Netherlands. Please first read the conditions and then fill in the application form completely. Make sure that you fill in your address and telephone number correctly, so we can reach you. Click here for the conditions and the application form Verification against EU law (certificate of lawful residence).

If you submit this application, the family member with whom you are staying (the EU citizen) must be registered with the IND. Registration with the municipality (BRP) alone is not enough. This registration with the IND can temporarily also be done in writing only. To do this, fill in the form Registration for EU-citizens (proof of entitlement to residency status). And send this to the IND together with the application. Is your family member already registered with the IND? Then you do not have to do this again. In that case, please enclose a copy of your family member's residence document with the application.

Send the completed forms and all requested documents in 1 envelope to:
Immigration and Naturalisation Service
Postbus 16
9560 AA Ter Apel

The IND letter serves as proof of lawful stay

You will receive a letter from the IND stating how you should pay the fees (costs) of your application. This letter also states that you are legally allowed to stay in the Netherlands during the procedure (lawful stay). And whether you are allowed to work in the Netherlands during the assessment of your application. The letter, together with your passport, serves as proof of lawful stay. For example for government organisations and employers. The letter temporarily replaces the residence endorsement sticker in your passport. 

Have you paid the fees? Then an IND employee will call you to make an appointment at an IND desk. At that appointment you will have biometric data taken (passport photo, fingerprints and signature). Call the IND only in case of emergency. For example in these situations: 

  • The letter stating that you are allowed to live (and work) in the Netherlands is no longer valid. In the letter you can find the date until which it is valid. You have not yet received a decision on your application. 
  • An employer or government organisation does not accept the letter as proof of lawful stay. 

Before the corona crisis, I applied for verification against EU law at an IND desk. Now I no longer have sufficient resources. What now?

Can you prove that the coronavirus crisis is the direct reason that you are no longer meeting the income requirement? Then the right of residence will not be ended, or your application will not be rejected for that reason. However, you must have had sufficient resources when you applied at an IND desk.

Family

I would like to apply for a residence permit for my partner or family member. Because of the coronavirus crisis, I temporarily do not meet the income requirements. What now?

Are you applying for a first residence permit for your family member? The conditions for the residence permit include that your income must be high enough (sufficient). And that you have been receiving the income for long enough (sustainable). These conditions still apply. The IND will only be flexible with regard to income requirements if you do meet the requirements at the time you apply, but after that no longer meet the requirements because of the corona crisis. Read more about the income requirements for a residence permit for you family member.   

I am a sponsor and have applied for a residence permit (decision not yet received) for my partner or family member. Because of the coronavirus crisis, I no longer meet the income requirements. What now?

The conditions for the residence permit include the condition that your income must be high enough (sufficient). And that you have been receiving the income for long enough (sustainable). As a result of the coronavirus crisis, the IND is being more flexible with the income conditions in some situations.

  • Income from employment
    Under the short-time working scheme (wtv), which has since been discontinued, you can temporarily have a lower income. Do you come below the required amount because of the wtv? The IND considers your lower income to be sufficient because this is a temporary measure. However, you must have had sufficient income when you applied.

    Your application will temporarily not be rejected because your income is no longer sustainable due to the coronavirus crisis. For example, because you lost your job because of the coronavirus crisis. You must have applied for the residence permit for your partner or family member when your income was still sustainable.

    Was your income already not sufficient and/or sustainable when you applied? Then the IND will not be more flexible with the income requirements. 

  • Income from self-employment or flexible employment
    Usually, you are not allowed to receive welfare benefits. However, the IND understands that as a self-employed entrepreneur or flex worker, you may require temporary assistance during the coronavirus crisis. Do you receive support under the Temporary bridging measure for self-employed professionals (Tozo)? Or the Temporary bridging measure for flexible employees (TOFA)? Then the IND sees your income as sufficient. We will not reject the application for your partner or family member on the income requirement. This exception only applies to the Tozo and TOFA. You must have applied for the residence permit for your partner or family member when your income was still sufficient and sustainable. 
Was your income already not sufficient and/or sustainable when you applied? Then the IND will not be more flexible with the income requirements. 

Notify the IND

If you no longer meet the income requirements, you are obliged to let the IND know by letter. The address can be found on the web page about post. More information about a sponsor's legal obligations can be read on the web page 'Legal obligations private sponsor'.

Work

I have a residence permit as a self-employed person. I would like to apply for support under the Temporary bridging measure for self-employed professionals (Tozo). Does this affect my residence permit?

Normally, you are not allowed to receive social benefits if you have a residence permit as an independent entrepreneur. However, the IND understands that the corona crisis may require temporary assistance. If you apply for support under the Temporary bridging measure for self-employed professionals (Tozo), you will not lose your residence permit for this reason. This also applies to your partner or family member's residence permit if you are their sponsor. However, you must notify the IND that you are receiving support under Tozo. Find out how to do this on the page 'Legal obligations of the foreign national'. For more information about Tozo, please visit Business.gov.nl (opens in new window).

My residence permit as a start-up is about to expire. I would therefore like to apply for a residence permit as a self-employed person. What impact does the coronavirus crisis have on my application?

When assessing the application for a residence permit as a self-employed person (following residence as a start-up), the IND usually looks at the likelihood of the start-up being successful. A statement from a reliable business mentor (facilitator) in the Netherlands is important. The coronavirus crisis makes it difficult to assess whether a start-up will be successful. Therefore, the IND will focus on progress and collaboration during the past year and the chances of success under normal circumstances. The facilitator's statement remains important in this regard. You also still have to meet the conditions that apply to residence as a self-employed person. Find out what the conditions are on the web page 'Self-employed person'.

I have a residence permit for the purpose of residence of highly skilled migrant or work in paid employment. Due to the corona crisis, I temporarily earn less than the income requirement that applies to me. What does this mean for my residence permit?

You must meet a monthly wage criteria. This still applies. This means that you may not earn less than the required amount that applies to you. If your employer has made use of the temporary short-time working scheme (wtv), which has now been withdrawn, the IND will handle this situation flexibly. Your residence permit will not be revoked if you temporarily receive less salary for that reason. Is your salary below the required amount for another reason? Then this may have consequences for your residence permit. The IND can withdraw the residence permit. Your employer must inform the IND if you earn less than the wage criteria.

Study and orientation year

I have a residence permit as a student. Due to the corona crisis, I temporarily have less income than the income requirement that applies to me. What does this mean for my residence permit?

As a student, you normally have to show that you have enough money for the coming academic year. See the income requirements for students. Due to the corona crisis, the IND is handling this income requirement flexibly. This applies to the academic year 2020-2021. And only for students who already studied in the Netherlands in 2019-2020. Do you have less income than the required amount due to the corona crisis? Your residence permit will not be revoked for that reason. You still have to inform your educational institution how much money you have for the coming year. And you still cannot apply for benefits from public funds. Do you receive money from the Temporary Bridging Scheme for Flexible Workers (TOFA)? This has no consequences for your residence permit.

I have a residence permit for the purpose of 'orientation year for highly educated persons' (search year). Because of the corona crisis, I cannot find a job within one year. Can I extend my residence permit?

The residence permit for 'orientation year for highly educated people' is valid for 1 year and cannot be extended. This is stated in the law. The government considers it too drastic to amend the law in response to the corona crisis. This is because it is unclear how quickly the situation on the labour market will improve.

What can the IND do for me?
The IND understands that the corona crisis has a large impact on the opportunities for international students to find a job as highly skilled migrants. And the IND knows that your knowledge and talent is important to the Netherlands. It has therefore been decided to expand the application of the reduced salary criteria for highly skilled migrants. The reduced salary criterion will also apply to anyone who:

  • Had a residence permit for 'orientation year for highly educated people'; and
  • Did not find a job as a highly skilled migrant within the orientation year (1 year); and
  • Finds a job as a highly skilled migrant (from abroad) within 3 years after graduation.

This means that after the orientation year you may no longer stay in the Netherlands to look for a job. But the low salary criterion may be beneficial for you. It makes it easier for recent graduates to find a job as a highly skilled migrant in the Netherlands from abroad.

Has your residence permit expired, but are you unable to leave the Netherlands due to the measures against the coronavirus? Please read what to do under the question 'I no longer have the right to stay in the Netherlands. But I cannot travel back to my country. Is this a problem?' (under the heading Residence permit: general information)

Information for employers

Last updated: 11 December 2020
Information for educational institutions now under Information for educational institutions
Question 2 added - maximum permitted stay employee outside the Netherlands
Removed questions 3 and 4 (no longer relevant)

​Because of the measures against the coronavirus, my employee cannot come to the Netherlands. Do I need to report this to the IND?

Yes, under your obligation to provide information, you must report changes to the IND within 4 weeks. For example in the following situations:

  • The employee that I have applied for residence for is no longer coming to the Netherlands.
  • The employee that I have applied for residence for is coming to the Netherlands later than indicated in the application.
  • The employee with a residence permit cannot return to the Netherlands. As a result, the employee can no longer meet the conditions associated with the residence permit. For example, a highly skilled worker will earn less than the required salary in the coming period, because they cannot work.

Report these and other changes that are important for the right of residence in the Business Portal or use one of the notification forms on our website. And make sure that you record these situations in your administration because of your duty to keep records. You can find more information regarding your legal obligations and the notification forms on the following web pages: Legal obligations (recognised) sponsor labour-related purposes and Legal obligations recognised sponsor researcher.

How long can my employee stay abroad without consequences for the residence permit?

Someone with a residence permit may only be abroad for a certain period of time. How long exactly depends on the residence permit. Highly skilled migrants and scientific researchers are not allowed to work outside the Netherlands for more than a total of 8 months in a 12-month period. They must also still meet the conditions for the residence permit, such as the salary criterion, when staying outside the Netherlands. Is your employee staying outside the Netherlands for longer than the maximum permitted period? In that case, the main residence may have been moved. And the permit can be revoked or not renewed. For more information, see the 'Main residence in the Netherlands' page.

Report to IND 

Is your employee staying abroad longer than permitted? Then you must report this to the IND. Is your employee unable to travel back to the Netherlands on time due to the coronavirus? Then you must be able to prove that there are no options for your employee to travel to the Netherlands. You report this notification via the Business Portal. Or one of the notification forms on the pages Legal obligations (recognised) sponsor labour-related purposes and Legal obligations recognised sponsor researcher

Choose the option "other changes" in the form. And state in the comments section the reason that your employee cannot come to the Netherlands. Add supporting documents to the form. The IND assesses these reports by looking at the individual situation of the employee.

I would like to save on my labour costs. Are there consequences if I let my employee work fewer hours or take unpaid leave?

Your employee must meet certain monthly salary requirements. These still apply. See what salary requirements apply. Does your employee's salary fall below the required amount due to the measures you take? This may have an impact on the employee's residence permit. The IND can withdraw the residence permit. According to the existing obligation to provide information, if your employee no longer meets the income requirements you must report this to the IND within 4 weeks.

Report these and other changes that are important for the right of residence in the Business Portal or use one of the notification forms on our website. And make sure that you record these situations in your administration because of your duty to keep records. You can find more information regarding your legal obligations and the notification forms on the following web pages: Legal obligations (recognised) sponsor labour-related purposes and Legal obligations recognised sponsor researcher.

Information for educational institutions

Last updated: ​20 April 2021
Question 1 and 2 - change in maximum permitted stay outside the Netherlands for student, starting 1 September 2021

Because of the measures against the coronavirus, my student cannot come to the Netherlands. Do I need to report this to the IND?

Yes, under your obligation to provide information, you must report changes to the IND within 4 weeks. For example in the following situations:

  • The student that I have applied for residence for is no longer coming to the Netherlands.
  • The student that I have applied for residence for is coming to the Netherlands later than indicated in the application.
  • The student with a residence permit cannot return to the Netherlands. As a result, the student can no longer meet the conditions associated with the residence permit.

Report these and other changes that are important for the right of residence in DVS or use one of the notification forms on our website. And make sure that you record these situations in your administration because of your duty to keep records. You can find more information regarding your legal obligations and the notification forms on the page Legal obligations recognised sponsor study.

How long can a student stay abroad with a residence permit for study?

Will the student follow online education from abroad? Then a maximum stay of 12 months abroad is permitted up to and including 31 August 2021. What if the student has not returned to the Netherlands in time? Then you need to deregister the student with the IND.

Starting on 1 September 2021, a student can stay outside the Netherlands for a maximum of 6 months in a row. The same rule applied before the coronavirus crisis. What if the student stays abroad for longer than 6 months? Then the IND sees this as a change of main residence. You must deregister the student with the IND.

Examples:

  • The student left the Netherlands between 1 March 2020 and 1 September 2020 (including these dates). The student must be back in the Netherlands within 12 months.
  • The student left the Netherlands between 1 September 2020 and 1 March 2021 (including these dates). Then the student must be back in the Netherlands on 1 September 2021.
  • The student left the Netherlands after 1 March 2021. The student must be back in the Netherlands within 6 months of the date on which they left the Netherlands.

There are two exceptions where the student may be outside the Netherlands for longer than 6 months in a row:

  • The student is following studies abroad as part of their studies in the Netherlands.
  • The stay outside the Netherlands is due to circumstances outside the student's control. For example, if the student can prove that it was not possible to travel back to the Netherlands. After your notification, the IND will assess this on a case-by-case basis.

For more information, see the 'Main residence in the Netherlands' page.

Not all embassies are open. Can a student collect his mvv from an embassy in a neighboring country?

This is only allowed in special cases. It is very busy at embassies and consulates that are open again. The following situation should apply:

  • The case is urgent. This is the case, for example, when the extended 9-month period in which the mvv must be collected is almost over. The student must be able to prove that is was not possible to collect the mvv earlier;

  • The student can travel to the neighboring country. There are no physical blocks and the borders are open.

As an educational institution, can you prove that this is the case? Then you can ask the IND in the usual way to change the embassy. We will then check whether your case is indeed urgent. And whether there is room at the embassy in the neighboring country. Only then the IND can give permission to collect the mvv from another embassy. Only after this an appointment can be made at the embassy in the neighboring country. We refer students who contact the IND to the educational institution.

If university students suffer a study delay due to the coronavirus, does this have consequences for their residence permits?

Did the student (excluding exchange student) make too little study progress at the end of the academic year? Then the educational institution must determine whether there is a valid reason for this. This is called an excusable reason. The corona crisis can be an excusable reason for insufficient study progress. This falls under: the inability to study. Can the student follow an alternative form of education? And does the student have the opportunity to earn enough credits? Then this is not seen as an inability to study. This is also stated in the guidelines of the National Commission on the Code of Conduct (in Dutch only, opens in new window).

Does the student have an excusable reason as a result of which he makes too little study progress? Then this has no consequences for the residence permit. The student does not have to be deregistered from the IND. Reporting the reason is also not necessary. The educational institution must, however, include the reason in its administration. Want to know more about study progress and consequences for the residence permit? Please read the 'Study progress monitoring' page.

If students do not meet the income requirement for the coming academic year, does this have consequences for their residence permits?

Normally, students must show that they have enough money for the coming academic year. Due to the corona crisis, the IND is handling this income requirement flexibly. This applies to the academic year 2020-2021. And only for students who already studied in the Netherlands in 2019-2020. A student's residence permit is not revoked for the reason that the student does not meet the income requirement due to the corona crisis. The student is still not allowed to apply benefits from public funds. Does the student receive money from the Temporary Bridging Scheme for Flexible Workers (TOFA)? This has no consequences for the residence permit.

Report to the IND

If a student does not meet the income requirement, the educational institution must still report this to the IND. Fill in on the notification form: 'student temporarily does not meet the income requirement due to corona'.

Journey to join an asylum seeker (family reunification)

Last updated: 1 June 2021

​I am sponsor with an asylum residence permit. Can I still apply for family reunification for my family?

Yes, you can apply for family reunification. The IND is continuing to process applications for family reunification as usual. The IND is also still deciding on applications. It may take a while before you can collect your mvv.

​I have a valid mvv for the Netherlands. Can I travel to the Netherlands?

With a valid mvv you will have access to the Netherlands, or another Schengen country. Please read the checklist on rijksoverheid.nl before you travel to the Netherlands. Please read the 'Checklist for travel to the Netherlands' by the Dutch government. (opens in a new window).

Can my family member collect the mvv from the Dutch embassy?

That differs per embassy. Some embassies and consulates are open and some are closed. More information is available on the website netherlandsandyou.nl (opens in new window).

The IND can still approve your application. At the same time the IND also gives the Ministry of Foreign Affairs permission to issue the mvv.

Does my family member get more time to collect the mvv, because of the measures against the coronavirus?

Your family member has 6 months to pick up your mvv. Is your family member unable to collect your mvv within 6 months due to the coronavirus? The embassy or consulate will handle this flexibly if your family member still collects the mvv within 3 months after the 6 months. At your appointment, your family member must explain that he could not pick up the mvv sooner because of the corona crisis. The mvv must be collected within 9 months after the positive decision from the IND.

Due to the corona virus, my family member was unable to collect the mvv in time (within 9 months). Or could not travel to the Netherlands in time with the mvv. Do I need to apply for a new mvv?

Will your family member be able to travel to the Netherlands soon? But is the mvv no longer valid? Your family member can make a new appointment as soon as the embassy or consulate reopens. This appointment has to take place within 90 days after the current mvv expires. At the appointment your family member will have to explain that he or she could not travel with the mvv because of the measures. The embassy or consulate will then reissue the mvv.

Has it been more than 90 days since the mvv expired? Or was your family member unable to pick up the mvv within 9 months? Then the embassy or consulate cannot simply reissue the mvv. You must then make a new application first. The IND has made a special short application form for this. Download the short form: repeat application further to problems with first Regular Provisional Residence Permit (mvv) as a result of the coronavirus. This form is shorter, because we have already decided positively on your previous application. We still have all your data in our system. That is why you do not have to send all data and documents again. This also allows the IND to make a faster decision on your application. You will receive a decision from us within 4 weeks. That is why you will not receive a letter from us that we have received your application. You only receive the decision. You can follow your application online on My IND. Read more about My IND. You can only use this short form once. Therefore, only use the form if you can actually travel to the Netherlands. Or if you can go to the embassy.

Please note, this only applies if there have been no changes in your situation since the moment you applied for your previous mvv. Or in the situation of your family members. Have there been any changes in the meantime? Then you have to send the normal (long) application form. Download the normal application form: Application for a ‘Regular Provisional Residence Permit - persons making a journey in connection with family reunification with an asylum seeker’ (647). Do you send the short form and does the IND see that there has been changes in your situation? Then you still have to send the normal application form.

My family member wants to collect the mvv, but the embassy (or consulate) in the country where my family member is staying is still closed. Can my family member go to an embassy in a neighbouring country?

This is only allowed in the following situation:
• You (the sponsor) have an asylum residence permit and your application for family reunification has been approved;
• Your family member can travel to the neighbouring country. There are no physical restrictions and the borders are open;
• The embassy or consulate in the neighbouring country has time and room to take over your case. The IND will look into this.

The IND must give permission to collect your mvv at another embassy. Therefore, call your contact person at the IND. You can find the telephone number in the letter from the IND stating that your family member will receive an mvv. The contact person will then check whether you can collect an mvv in a neighbouring country. And whether there is room at the embassy in the neighbouring country. Do you get permission? Only then you can make an appointment at the embassy to collect your mvv.

I received a letter from the IND asking me to provide additional information (rectify an omission). Because of the measures against the coronavirus, I cannot send the information in time. What should I do?

The IND understands that the measures may make it more difficult to send documents on time. Please get in touch with your contact at the IND if you cannot respond to the letter in time.

Will DNA examinations continue?

Embassies abroad have started making appointments for DNA tests again. But this still happens very little. From 1 May 2021, IOM will start collecting DNA from your family members in Sudan, Turkey and Greece. Your contact person at the IND will ask IOM to collect DNA material. IOM will then call your family member to make an appointment for the DNA test.

At the IND desk in Utrecht, we also make appointments with sponsors for a DNA test. An employee of the IND desk makes this appointment for you and will inform your contact person. Your contact person sends you a letter stating when you have the appointment for the DNA test.

Will identity interviews continue?

At some embassies interviews can be held through video conferencing. These embassies will start conducting identity interviews again.

Does my family member have to self-quarantine upon arrival in the Netherlands?

This depends on the country from which your family member traveled. Before departure, check the travel advice from the Ministry of Foreign Affairs (BZ) (Dutch page) for the country from which your family member is leaving. In it you can read whether your family member must self-quarantine for 10 days upon arrival in the Netherlands (opens in a new window). Do you live at a COA reception center? Then your family member can self-quarantine there. After arriving in the Netherlands, you or your family member must call the MVV line for an appointment in Ter Apel. This appointment is not scheduled until the 10 days of self-quarantine are over.

Where should my family member report in the Netherlands?

You or your family member must call the MVV line for an appointment in Ter Apel. This is allowed from the moment that your familiy member booked the flight to the Netherlands. The telephone number is 088 - 0432129. This number is available from 9 am to 4 pm on working days.

Brexit

Last updated: 4 May 2021

​Will the coronavirus measures affect my application for a residence document for after Brexit? 

No, the IND is still reviewing and deciding on applications received. Please, therefore submit your application as soon as possible. From August 2020, the IND will no longer send an invitation letter to newly registered UK nationals. Have you not received an invitation but are you entitled to a residence document? You can apply immediately. You will be notified as soon as we take a decision by letter.

I received a letter which says that I have to make an appointment to have my biometrics taken. Can I make an appointment myself?

Yes, you can make an appointment online yourself to have your biometrics (passport photo, fingerprints and signature) taken. The IND needs your biometric details to prepare your residence document. Make an appointment online at the IND. 

How do I get my residence document?

Starting 12 August 2020, UK nationals and their family members will have their residence documents delivered to them at home. The IPKD (Interdepartementale Post- en Koeriersdienst) will deliver the residence documents on behalf of the IND. Read more about the delivery of your residence document after Brexit.

Asylum

Last updated: 31 May 2021 - question 1 

Do I have to quarantine when I apply for asylum?

Yes, from 1 June you must quarantine for at least 5 days after arriving in Ter Apel. You will be accommodated in a separate building. You put your signature on a quarantine statement. This is a paper stating that you must follow the rules of quarantine.

During the quarantine you will get 3 corona tests: on day 1, 3 and 5. If your test on day five is negative, you no longer need to quarantine. You will then go to the normal reception. Your asylum procedure will continue, unless you test positive for corona. Don't want to be tested? Then you have to quarantine for 10 days. Your asylum procedure will stop during that period. You will receive more information at the location of the COA and the IND.

​What does the asylum procedure look like right now?

After the medical check, the AVIM (Aliens Police) does the identification and registration. They also let asylum seekers sign the asylum application. Asylum seekers can then make use of the reception at COA. After a few days, the asylum seeker will have the first interview with the IND: the reporting interview. The interview will take place at an IND location or via video-conferencing. This happens through a video connection on a computer with an IND employee. The interpreter also joins the conversation via a video connection. You can find more information about video-conferencing in the letters on our asylum page under the heading 'more information'.

At some IND locations, there are again interviews where the IND employee, the asylum seeker and an interpreter are in one room. How can this be done safely?

For safety, plastic screens are placed in between all persons in the interview room. Also, the same measures apply that apply in other places at the IND. So for IND employees, interpreters and asylum seekers this means:

  • Upon arrival, we will ask questions about your health and the people with whom you live. Do you answer yes to any of these questions? Then your access to the building will be denied.
  • Keep 1.5 meters (2 arm's lengths) away from others.
  • Clean your hands with disinfectant gel upon arrival.
  • Wear a face mask in the waiting room and when you walk through the building. More information about the wearing of face masks in indoor public spaces (opens in new window).

It is important that you adhere to these measures. Are you not complying with these measures? Then you are not allowed to access the building. This can also have consequences for your application.

When do I have to cancel the appointment for my interview?

Stay home if you answer 'yes' to any of these questions. We also ask these questions when you enter one of our IND locations.

  • Have you had one or several of these complaints in the past 24 hours?
    • Cough                  
    • Cold complaints
    • Fever of 38 degrees and higher
    • Shortness of breath
    • Loss of smell and taste
  • Do you currently have a roommate with a fever and /
    or shortness of breath?
  • Have you had the coronavirus and has it been diagnosed
    in the past 7 days (in a lab)?
  • Do you have a roommate / family member with the
    coronavirus and have you had contact with him / her in the past 10 days while he / she still had
    complaints?
  • Are you quarantined because:
    • you have had direct contact with someone who has been diagnosed with the coronavirus?
    • traveled back from a COVID-19 risk area?
    • have been warned by the Coronamelder app?

If you answer yes to any of these questions, then cancel your appointment. Find out more about coronavirus symptoms on the RIVM website.

How should I cancel the appointment for my interview?

Tell a COA staff member that you cannot go to your interview. COA will call the IND to reschedule your interview. The IND will immediately reschedule your interview for you. Within a few days you and your lawyer will receive a new invitation. The new interview will be 4 or 5 weeks after the date on which you receive the invitation. Do you still have symptoms at that time? Then the IND will reschedule your interview again.

I have applied for asylum and I am waiting for a decision from the IND. Does it take longer before I get a decision due to the corona measures?

The IND normally has 6 months to decide on an application for asylum. This period is called the decision period. On 15 May 2020, it was decided that the IND will have 6 months longer to decide. This applies to you if you have applied for asylum and the decision period on 20 May 2020 was not over yet. Even if the IND has previously extended the decision period for your application.

The IND was already too late on 20 May 2020 to decide on my application. Will the IND also receive extra time with my application to decide?

No, the decision period will not be extended for applications in which we are already too late to decide. The IND will decide on these applications as soon as possible. The decision of the State Secretary does not change that.

Why does the IND get extra time to decide?

The IND has been given an extra 6 months, because all the asylum procedures were temporarily suspended due to the corona measures. The IND is currently restarting normal procedures as much as possible. The IND has, for example, started with interviews via video-conferencing since April. But we can still do less interviews than before the corona crisis. Many steps of this procedure take more time. This is because, for example, extra spaces and equipment are needed. That is why the State Secretary for Justice and Security has taken this decision (opens in new window, only available in Dutch).

Will I receive a letter about the extension of the decision period?

No, you will not receive a letter. The IND will inform you and your care providers on this website.

Where can asylum seekers apply for asylum?

Asylum seekers can apply for asylum at the application centre in Ter Apel as normal. Their procedure will start in Ter Apel or Budel. Asylum seekers will have a medical check in Ter Apel. There, they will be checked for coronavirus symptoms (temperature measurement). They also get information about the measures to prevent infection of the coronavirus.

Are the residents at the reception centres being informed about the coronavirus?

Yes, the residents have received information about the coronavirus and the measures being taken.

Can asylum seekers who have exhausted all legal means still leave for their country of origin?

This is different in every case and for every country. The Repatriation and Departure Service (DT&V) reviews this case by case, every day.

Europe's borders are closed to most travellers from outside Europe. Can asylum seekers still apply for asylum at the border?

The border procedure remains the same. This means that people can still apply for asylum at the external border (such as Schiphol). The IND is handling these applications from asylum seekers as part of the border procedure. This means that the asylum seeker stays in border detention during the border procedure. Applications from families and unaccompanied minor asylum seekers are not processed under the border procedure. At the moment, there is a longer rest and preparation period for the border procedure. This gives a better picture of an asylum seeker's health when the investigation into the asylum application begins. The IND decides on border procedure applications within 4 weeks.

I want to apply for a permanent asylum residence permit. But I can't pick up my integration diploma. What now?

You can apply for a permanent asylum residence permit as usual. Do you not have an integration diploma because of the measures against the coronavirus? The result letter from DUO is temporarily sufficient proof that you have obtained an integration diploma. DUO is also sending diplomas via registered post. You can find more information on the DUO website.

Dutch citizenship

Last updated: 19 June 2020 - exams for integration

​Can I apply for naturalisation or become Dutch through the option procedure?

You can apply for naturalisation or to become Dutch through the option procedure at your town hall (gemeente). Please visit your municipality's website to find out if you can make an appointment. Or contact your municipality.

Is the IND still processing my application for naturalisation?

Yes, the IND is continuing to process applications for naturalisation that come in via the municipality. This applies to new applications and applications that the IND has already received.

I want to apply for naturalisation. But I can't pick up my integration diploma. What now?

Do you not have an integration diploma because of the measures against the coronavirus? The result letter from DUO is temporarily sufficient proof that you have obtained an integration diploma. This shows what scores you have achieved on each part. You still have to send the diploma after you get it. DUO is also sending diplomas via registred post. You can find more information on the DUO website.

Will the exams for integration still take place?

Yes, since Monday 15 June 2020 civic integration exams are taking place again. Find out more about integration on inburgeren.nl (opens in new window).

Will the naturalisation ceremonies go ahead?

That varies from one municipality to another. The ceremonies can only continue if the government measures can be followed. In some municipalities there is no ceremony, but you can make the declaration of solidarity in writing.  It will be posted to your home address. This way you can make the declaration of solidarity in time. Later you will also receive the decision stating that you have become Dutch by post. Would you like to know how your municipality has arranged this? Please visit your municipality's website. Or contact your municipality.

I have to renounce my nationality, but this is taking longer due to the measures against the coronavirus. Do I need to notify the IND?

The IND understands that at the moment it may be difficult to start or complete the renunciation procedure. Embassies and consulates may be less available, for example. Please notify the IND if it is not possible to send proof of your request for renunciation, or an official declaration of renunciation of your nationality to the IND on time (within the required period). We will then check whether the period can be extended. Call the telephone number of Team Afstand (the Renunciation Team). You can find the number at the top right of the letter you received from the IND about renouncing your nationality. If you no longer have the letter, call the IND's general telephone number.